PRIVACY POLICY

At Charmelon, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when yon visit our website or make a purchase.

Information We Collect
When you interact with Charmelon, we may collect the following types of information:

  • Personal Information: Name, email address, shipping address, phone number, and payment details (processed securely by third-party payment providers).
  • Order Information: Purchase history and transaction details.
  • Device Information: IP address browser type, and other technical data collected through cookies and analytics.
  • Communications: Any messages, reviews, or inquiries you send us via email or social media.

 

How We Use Your Information
We use your information to:

  • Process and fulfill your orders.
  • Communicate with you regarding your purchases or inquiries.
  • Improve our website and customer experience.
  • Send promotional emails (only if you opt-in).
  • Detect and prevent fraudulent activities.

 

How We Prot ect Your Data
We take appropriate security measures to protect your personal information from unauthorized access, disclosnre, or misuse. However, no method of transmission  over the internet is 100% secure, and we connot guarantee absolute security.

 

Sharing Your Information
We do not sell or trade your personalinformation. However, we moy share it with:

  • Third-Party Services: Payment processors, shipping corriers, and
    analytics tools to complete transactions and improve our services.
  • Legal Compliance: If required by law, we may disclose information to
    authorities.

 

Cookies & Tracldng Technologies

We use cookies ond similar traching technologies to enhance your experience on our website. You can modify your browser settings to refuse cookies, but this may affect website functionality.

 

Your Rights & Choices

  • You can request access to, update, or delete your personalinformation
    by contacting us.
  • You can unsubscribe from marketing emails at any time.
  • If you are located in certain regions (e.g., EU under GDPR), you may
    have additional data protection rights.

 

Changes to ThisPolicy
Charmelon reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.